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Vintage Art Gifts And Zazzle FAQ’s:
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Q. Where can I check my order status?
A. Have your Order ID ready (included in order confirmation email) and click here.
Q. Do you have an exchange and return policy?
A. Yes, we do. If you are not satisfied with your purchase for any reason, you may return any
unused products for an exchange or refund within 30 days of receipt. For more about making a
Q. Do you ship outside the US?
A. Yes, we ship international. We ship to most international locations, which includes over 100
countries. International orders may take up to 9 - 22 business days for delivery (1 business day
process + 8 - 21 business days in transit).International Shipping Rates
Q. What payment methods can I use?
A. We currently accept Visa, MasterCard, American Express, and PayPal
Q. Is my order information secure?
A. Our print production partner Zazzle is BBB accredited, ETrust and VeriSign secured business.
Zazzle’s secure server software (SSL) is the industry standard for encrypting all payment
information. Your data will arrive privately and unaltered to the server.
Q. Why was my custom postage stamp order canceled?
A. There could be a number of reasons. Only US customers can purchase custom postage. If you
place a large bulk order our production department may email or call you to confirm your order. If
you do not respond your order may be canceled. The US postal service dictates what content is
acceptable for US mail, if you customized your order to include something against the terms set
forth by the USPS, we unfortunately cannot print your order.
Q. I still have questions about my order, how can I contact you?
A. Please have your order number ready before calling.
To speak to a Customer Support representative:
1-888-8ZAZZLE (892-9953) or (408) 983-2800
Hours:
Mon - Fri: 8AM - 6PM PST(11AM - 9PM EST).
Q. I still have an unanswered question about my order, is there a help database?
A. Yes, you can search the help database here.
Q. Where does my order ship from?
A. To ensure your order arrives as quickly as possible, all orders ship directly from Zazzle, a print
production company. The factory is located in San Jose, CA